Short-Pump FAQ's
Why did the Children’s Museum decide to open a second location?
As a non-profit organization, the museum is always looking for creative ways to sustain the institution financially and do more for children. By opening a new location, we will not only be able to serve more families in outlying areas, but will have additional resources to provide more programs for children downtown.
Q: Where is CMoR - Short Pump located?
We are located in West Broad Village at 2200 Old Brick Road, Glen Allen, VA. 23060
Is parking available close by?
Yes, there is ample parking available for free in the parking garage located directly across from CMoR with the entrance on Gathering Place.
Will you still hold special events?
At this time annual special events like monthly celebrations, character appearances and performances will take place at CMoR-Central located at 2626 W. Broad Street.
Are field trip programs offered at CMoR Short Pump?
CMoR’s robust series of SOL-based programs and classes will be offered only at CMoR-Central.
Does a family membership work at both locations?
Yes! CMoR members will now get 2 locations to visit for free.
What are the hours of operation?
CMoR-Short Pump will be open to the general public and museum members Monday through Sunday 9:30am – 5:00pm.
What ages are the exhibits at CMoR Short Pump recommended for?
Parents have shared the following comments with us about the exhibits:
"CMoR Short Pump will be great for families with children 6 or younger!”
"The theme and décor are adorable!"
"Great for stimulating creativity and free play."
"I do feel like this museum is geared more for preschool/kindergarten and younger aged children, which is GREAT!! I would have loved this location when my boys where toddlers. It was very open and clean.’’
"The Short Pump location seems great for the younger age, I LOVE IT! The downtown location is great for the next age group. They are great compliments to each other."
Q: Is there a place to eat at the facility?
A: Guests are welcome to bring lunches and snacks, and tables are provided in the lobby. For the safety of our little guests, food is not allowed in the exhibit areas. Our museum shop does offer a variety of snacks and drinks. There are numerous kid-friendly restaurants located in the immediate vicinity of the museum as well, and a list can be obtained at the front desk.
Q: Can I leave and re-enter without paying again?
A: Admission is good for the entire day, so visitors may leave and return as long as they keep their admission stickers or receipts.
Q: Is the Museum wheelchair accessible?
A: Exhibit spaces are specifically designed to be wheelchair accessible. Wheelchairs and walkers may also be rented at the front desk.
Q: Do you offer personal storage?
A. Coat racks are available for guests. We encourage guests to only bring in what they can easily carry with them.
Q: May I bring my own stroller?
A: Guests are permitted to bring strollers and they may be used in all areas of the museum.
Q: What are the General Museum Manners?
A: Adults must accompany children at all times. Children may not enter the museum without an adult and adults may not enter the museum without a child. In addition, children are encouraged to:
- Use their indoor walking feet. Shoes must also be worn at all times except when playing in the sandbox.
- Use their indoor voices
- Share toys and take turns
- A ratio of 1 adult for every 5 children is required for admission into the museum
- HAVE FUN!
Q: What kind of merchandise does gift shop offer?
A: Our museum shop carries over 2000 educational toys, games, art and craft supplies, musical instruments, intriguing books, hands-on projects, and more! Admission is not required in order to visit our museum shop.
Q: How can I find out about up-coming events?
A: You can stay up-to-date on all the events the Children’s Museum of Richmond has to offer by subscribing to our e-newsletter or by calling the main line at 804-474-7000.
Q: Does the Children’s Museum offer memberships?
A: Museum membership is a great deal and can pay for itself in three or four visits. Memberships are available at a variety of levels and offer numerous benefits including unlimited admission for one year. For more information please contact the membership coordinator at 804-474-7011 or contact Stacy Smith.
Q: Can the cost of general admission be applied toward the purchase of a membership?
A: Yes, you may apply the purchase of admission tickets towards a same-day purchase of any of our membership packages.
Q: What special benefits do members receive?
A: All museum members receive unlimited free admission, discounts on shop purchases, and invitations to Member Mondays. Patron members also receive invitations to exclusive member events, advance notice and special pricing on ticketed events, discounts on selected programs, camps and birthday parties, and MORE.
Q: Does the Children’s Museum offer birthday party packages?
A: The Children’s Museum offers complete birthday party packages featuring special themes and add-ons. For more information please contact the birthday party coordinator at 804-474-7022 or contact Cati Howard.
Q: Can I rent the facility for private events?
A: The Children’s Museum of Richmond offers a unique and creative setting for your private parties, receptions, meetings, fundraisers, holiday banquets, and special occasions. For more information on facility rentals and event planning, contact our events coordinator at 804-474-7022 or contact Cati Howard.
Q: Does the Museum offer volunteer opportunities?
A: Volunteers give more than 10,000 hours of service to the Children’s Museum in support of special events, daily activities, educational programming, birthday parties, and more. For more information on becoming a volunteer, please contact the volunteer coordinator at 804-474-7001 or via e-mail.
Q: Does the Museum accept monetary donations?
A: As a registered non-profit organization, monetary donations enable the Children’s Museum to accomplish its mission and continue to offer quality events, exhibits, and programming.
Q. Does the Museum accept in-kind donations?
A: The Museum gratefully accepts in-kind donations of items including art supplies, office supplies, furniture&appliances, and landscaping equipment. The Children’s Museum is also a GREAT place to donate your gently-used children’s clothing and shoes! For more information on making a donation contact the development office at 804-474-7005.
Q. Is the Children’s Museum of Richmond affiliated with the Science Museum of Virginia?
A. The two museums are in no way affiliated with one another. Memberships with the SMV cannot be used at CMoR and vice-versa.
If you have any questions that are not answered above, please contact us