Job Opportunities


Facilities Manager

We currently have a full-time opportunity for a Facilities Manager. Reporting to the Chief Operating Officer, this position is responsible for coordinating all aspects of maintenance of the building and building systems at our Central location as well as specific elements at our three satellite locations that are not provided by the property owners. Specific duties include, but are not limited to:

  • Assist in the selection of facility-based vendors and manage their efforts.
  • Oversee cleaning requirements and cleaning vendors
  • Oversee and coordinate needs for museum systems (HVAC, electrical, etc.)
  • Manage exhibit maintenance and light facility maintenance (such as lighting), including prioritizing and processing service and repair requests.
  • Direct landscaping needs and overall outside appearance of our Central location
  • Responsible for museum vehicles, including coordinating usage requests and ensuring maintenance and repair work is performed as needed.
  • Develop and implement procedures to maximize safety for guests and employees
  • Record and maintain documentation for all systems, exhibits, etc.
  • Work with applicable agencies and officials concerning inspections, permits, etc.
  • Schedule and direct the work of two facility/exhibit maintenance employees

Qualified candidates should have the following:

  • 5+ years in facilities maintenance and management
  • 3-5 years project management experience
  • Experience in light construction or other trade preferred
  • Extremely strong communication skills with a demonstrated ability to coordinate and communicate effectively across all levels of a multi-location organization
  • Proficient computer skills, including Word and Excel
  • Unrestricted driver's license with a driving record that will pass museum insurance requirements
  • Ability to work some evening and weekend hours
  • Extensive walking, standing, some heavy lifting, and occasional use of tools are required

In exchange for your service, the museum offers an extremely flexible work environment and benefits to include medical/dental/life insurances, retirement plan, and generous paid time off.

Application Process

1. Qualified candidates should submit their resume to cjensen@c-mor.org. Please use "Facilities Manager- Your Name" as the subject line.
2. Minimum salary requirements should be included. Listing salary history or a target range is also acceptable.

Due to the anticipated response, we regret that only candidates selected for an interview will be contacted.


Program Coordinator

We currently have a full-time opportunity for a Program Coordinator based at our Central location. Reporting to the Vice President of Mission, this position is responsible for coordinating all aspects of education programming development at all four of our locations. Specific duties include, but are not limited:

  • Develop curriculum for field trip programs
  • Develop programming for guests on the museum floor
  • Oversee 10-minute talks for Commonwealth Parenting
  • Develop programming and train staff on service and guest experience
  • Oversee university research partnerships
  • Serve as the buyer for out gift shops and manage inventory
  • Support the education department as needed in the areas of participation in offsite programs, festivals, workshops, exhibit refurbishment, and maintenance of databases
  • Develop educational blog posts
  • Schedule and direct the work of educators and the education coordinator

Qualified candidates should have the following

  • Degree in Education or related field required; Master's degree strongly preferred
  • 5+ years classroom experience and/or curriculum development for pre-school and elementary school aged children
  • Teacher licensure preferred
  • Extremely strong communication skills with a demonstrated ability to coordinate and communicate effectively across all levels of a multi-location organization
  • High level of initiative, energy, and creativity
  • Excellent computer, interpersonal, and presentation skills
  • Unrestricted driver's license with a driving record that will pass museum insurance requirements
  • Ability to work some evening and weekend hours


In exchange for your service, the museum offers an extremely flexible work environment and benefits to include medical/dental/life insurances, retirement plan, and generous paid time off.

Application process

1. Qualified candidates should submit their resume to cjensen@c-mor.org. Please use "Program Coordinator- Your Name' as the subject line.

2. Minimum salary requirements must be included. Listing salary history or target range is also acceptable.

3. Please do not include a cover letter. Instead, please write in the body of your email how your experience will support the museum in the achievement of its mission.

Due to the anticipated response, we regret that only candidates selected for interview will be contacted.


Guest Services Manager-Short Pump location

We currently have a full-time opportunity for a Guest Services Manager at our Short Pump location. This position will be responsible for providing leadership and support to the Guest Services team. Specific duties include, but are not limited to:

  • Hire, train, schedule, and manage front desk, floor staff, and volunteers.
  • Implement program training and operational plans to ensure that all staff and volunteers are properly trained and prepared to work with guests before entering the learning environments.
  • Coordinate traffic flow, guest orientation, and interface of all programs, services, and special activities.
  • Field and respond to customer service inquiries and issues on an immediate basis.
  • Maintain guest safety, security, and emergency management policies and procedures; document and report incidents as appropriate.
  • Perform opening and closing procedures, including cash accounting procedures, reconciliation and daily receipts in accordance with Finance and Accounting guidelines.
  • Work closely with senior management to develop strategies and programs to enhance the guest experience.
  • Ensure exhibits are in proper working condition and timely notify appropriate staff of repairs or maintenance needed.
  • Work with cleaning crew and landlord to ensure building and museum floor are in working order and cleaned according to standards.
  • Provide approved statements to the public as required.
  • Perform community outreach and represent the museum at designated community or business events.

Requirements:

  • A Bachelor's degree is preferred, preferably in a related field such as marketing, business, or hospitality.
  • 5+ years management experience in retail or similar customer-facing role required.
  • Strong organizational and communication skills.
  • Outstanding customer service and proven sales experience.
  • Excellent communication and interpersonal skills to include the ability to direct and supervise staff and volunteers and to have positive interactions with children and their caregivers.

Some weekend, evening, and holiday work is required, so candidates must have flexibility.

In exchange for your service, the museum offers an extremely flexible work environment and benefits to include medical/dental/life insurances, retirement plan, and generous paid time off.

To apply for this position, email your resume to jobs@c-mor.org with "Short Pump GSM- Your Name" in the subject line. Minimum salary requirements must be included--listing salary history or a target range is also acceptable. Due to anticipated response, we regret that only those selected for an interview will be contacted.


Guest Services Manager - Fredericksburg Location

We currently have a full-time opportunity for a Guest Services Manager at our Fredericksburg location.  This position will be responsible for providing leadership and support to the Guest Services Team.  Specific duties include, but are not limited to:

  • Trains, schedule and manage front desk, floor staff, and volunteers.
  • Implements program training and operational plans to ensure that all staff and volunteers are properly trained and prepared to work with guests before entering the learning environments.
  • Coordinate traffic flow, guest orientation, and interface of all programs, services and special activities.
  • Field and respond to customer service inquiries and issues on an immediate basis.
  • Maintain guest safety, security, and emergency management policies and procedures; document and report incidents as appropriate.
  • Perform opening and closing procedures, including cash accounting procedures, reconciliation and daily receipts in accordance with Finance and Accounting guidelines.
  • Works closely with senior management to develop strategies and programs to enhance guest experience.
  • Work with cleaning crew and landlord to ensure building and museum floor are in working order and cleaned according to standards.
  • Ensure all exhibits are in proper working condition and timely notify appropriate staff of repairs or maintenance needed.
  • Perform community outreach and represent the museum at designated community or business events.

Requirements:

  • A Bachelor’s degree is preferred, preferably in a related field such as marketing, business or hospitality
  • Management experience in a retail or similar customer-facing role
  • Strong organizational and communication skills
  • Outstanding customer service and proven sales experience  
  • Excellent communication and interpersonal skills to include the ability to direct and supervise staff and volunteers and to have positive interactions with children and their caregivers

Weekend and occasional evening and holiday work, so candidates must have flexibility. 

In exchange for your service, the museum offers an extremely flexible work environment and benefits to include medical/ dental/ life insurances, retirement plan, and generous paid time off.

To apply for this position email your resume and cover letter to jobs@c-mor.org with "Fredericksburg GSM - Your Name" in the subject line.Minimum salary requirements must be included - listing salary history or a target range is also acceptable. Due to anticipated response, we regret that only those selected for an interview will be contacted.


Development Manager - CMoR Central Location

We currently have a full-time opportunity for a Development Manager at our Central location.  Reporting to the Vice President of Mission, this position will be responsible for providing development leadership and support to the Mission Team.  Specific duties include, but are not limited to:

  • Manages and implements fundraising strategies for individual and corporate solicitation, assigning requests based on donor interest and implementation of mail and personal appeals
  • Manages online fundraising campaigns
  • Develops and implements a special event corporate sponsorship program; researches and identifies potential sponsors; prepares proposals and works with the Mission Team to identify matches between the Children’s Museum of Richmond’s programs and each company’s interests
  • Participates in the creation of the annual development plan and works with the Mission Team to set benchmarks; provides regular reporting of progress toward goals
  • Provides grant writing and reporting support
  • Works with the Education Department to oversee the balance of the Scholarship Fund; maintains frequent communication with scholarship donors; and ensures the fulfillment of grant requirements
  • Works with volunteers to plan special fundraising events; participates in establishing the budget and oversees the execution of each event; evaluates effectiveness of each event
  • Oversees the Development Committee of the Junior Board; manages the committee’s work including the annual auction
  • Oversees preparation and production of promotional mailings, printed pieces and web communications, as related to fundraising
  • Facilitates acknowledgement process, maintenance of records, and establishment and disclosure within IRS guidelines of donor benefits; maintains current recognition of donors in all publications
  • Keeps abreast of recent research in fundraising; maintains a collection of current fundraising resource materials
  • Manages other staff in the development department
  • Provides administrative assistance to the Vice President of Mission for all Board of Trustees activities

Qualified candidates should have the following:

  • Four-year degree
  • Extremely strong verbal and written communication skills with a demonstrated ability to write clearly and persuasively
  • Excellent computer skills, including knowledge of managing databases of prospect and contributor information
  • 3+ years of fundraising experience required
  • 3+ years of experience in management or development in a nonprofit organization, including grant-writing
  • Ability to work some evening and weekend hours

In exchange for your service, the museum offers an extremely flexible work environment and benefits to include medical/dental/life insurances, retirement plan, and generous paid time off.

Application Process

1. Qualified candidates should submit their resume to cjensen@c-mor.org.  Please use "Development Manager - Your Name" as the subject line.
2. Minimum salary requirements must be included.  Listing salary history or a target range is also acceptable.
3. Please do not include a cover letter.  Instead, in the body of your email, write a brief statement about how you can contribute to helping the museum achieve its mission. 

Due to the anticipated response, we regret that only candidates selected for an interview will be contacted.


Guest Services Associate - CMoR Short Pump, Central, Fredericksburg and Chesterfield

This part-time position is responsible for providing an enjoyable experience for guests in all areas of the museum. The ideal candidate must be outgoing and enthusiastic, and enjoy working with children and families. Customer service must be a priority. Major responsibilities include engaging and responding to guests and maintaining cleaning and safety protocols. Cross training in all public spaces and programs is required.

Specific duties include, but are not limited to:

  • Providing a point-of-contact for guests
  • Interacts with all visitors in a friendly, professional manner, with exemplary customer service delivery
  • Responding to guest questions, concerns, and comments
  • Dressing up as the CMOR Mascot, Seymour the Dinosaur and participate in dance parties, story times and parades
  • Facilitating activities for guest
  • Guest safety and security
  • Maintaining cleaning protocols including cleaning restrooms throughout the day, including but not limited to; emptying trash, sanitizing and cleaning exhibits throughout the day, mopping floors
  • Encouraging and selling guest membership
  • Conducting CMoR's Under the Sea Train on an hourly basis
  • Performing front desk admissions duties
  • Set up and break down of all birthday party rooms. Assisting birthday family throughout as needed. Cross Training as a Party Programmer for qualified Associates

Weekend and occasional evening and holiday work required

Qualifications
Experience working in Customer Service. Experience working with children is ideal. Candidate must be flexible with an open schedule.

To apply for this position email your resume and cover letter to jobs@c-mor.org with "Guest Services Associate" and your preferred location in the subject line.