Job Opportunities


Guest Services Associate - CMoR Short Pump, Chesterfield and Fredericksburg

This part-time position is responsible for providing an enjoyable experience for guests in all areas of the museum. The ideal candidate must be outgoing and enthusiastic, and enjoy working with children and families. Customer service must be a priority. Major responsibilities include engaging and responding to guests and maintaining cleaning and safety protocols. Cross training in all public spaces and programs is required.

Specific duties include, but are not limited to:

  • Providing a point-of-contact for guests
  • Interacts with all visitors in a friendly, professional manner, with exemplary customer service delivery
  • Responding to guest questions, concerns, and comments
  • Dressing up as the CMOR Mascot, Seymour the Dinosaur and participate in dance parties, story times and parades
  • Facilitating activities for guest
  • Guest safety and security
  • Maintaining cleaning protocols including cleaning restrooms throughout the day, including but not limited to; emptying trash, sanitizing and cleaning exhibits throughout the day, mopping floors
  • Encouraging and selling guest membership
  • Conducting CMoR's Under the Sea Train on an hourly basis
  • Performing front desk admissions duties
  • Set up and break down of all birthday party rooms. Assisting birthday family throughout as needed. Cross Training as a Party Programmer for qualified Associates

Weekend and occasional evening and holiday work required

Qualifications
Experience working in Customer Service. Experience working with children is ideal. Candidate must be flexible with an open schedule.

To apply for this position email your resume and cover letter to jobs@c-mor.org with "Guest Services Associate" and your preferred location in the subject line.


Lead Guest Services Associate - CMoR Central

The Children’s Museum of Richmond’s position of Lead Guest Services Associate is responsible for managing the museum on days when the Guest Services supervisor is unavailable. The Lead GSA is also responsible for assisting their location supervisor and assisting in the management of events and volunteers. This is a full-time hourly position

Specific duties include but are not limited to:

  • Flexibility in being the Manager on Duty on days that the Guest Services Supervisor is unavailable
  • Assisting Guest Services Supervisor with their regular duties which include but are not limited to deposits, keeping cleaning standards, managing volunteers and Junior interns
  • Providing a point-of-contact for guests
  • Interacts with all visitors in a friendly, professional manner, with exemplary customer service delivery
  • Responding to guest questions, concerns, and comments
  • Dressing up as the CMOR Mascot, Seymour the Dinosaur and participate in dance parties, story times and parades
  • Facilitating activities for guest
  • Guest safety and security
  • Maintaining cleaning protocols including cleaning restrooms throughout the day, including but not limited to; emptying trash, sanitizing and cleaning exhibits throughout the day, mopping floors
  • Encouraging and selling guest membership
  • Performing front desk admissions duties
  • Set up and break down of all birthday party rooms. Assisting birthday family throughout as needed. Cross Training as a Party Programmer for qualified Associates

Weekend, evening and holiday work required

Qualifications
Experience working in Customer Service. Experience working with children is ideal. Candidate must be flexible with an open schedule.

To apply for this position email your resume and cover letter to jobs@c-mor.org with "Lead Guest Services Associate" and your preferred location in the subject line. Due to the anticipated response, we regret that only candidates selected for an interview will be contacted.