Job Opportunities


Guest Services Associate

Educator & Guest Experience Associate

Advancement Coordinator

Legendary Santa Staff

Legendary Santa Character


Guest Services Associate – Chesterfield, Short Pump & Fredericksburg locations

This part-time position is responsible for providing an enjoyable experience for guests in all areas of the museum. The ideal candidate must be outgoing and enthusiastic, and enjoy working with children and families. Customer service must be a priority. Major responsibilities include engaging and responding to guests and maintaining cleaning and safety protocols. Cross training in all public spaces and programs is required.

Specific duties include, but are not limited to:

  • Providing a point-of-contact for guests
  • Interacting with all visitors in a friendly, professional manner, with exemplary customer service delivery
  • Responding to guest questions, concerns, and comments
  • Dressing up as the CMOR Mascot, Seymour the Dinosaur and participate in dance parties, story times and parades
  • Facilitating activities for guest
  • Guest safety and security
  • Maintaining cleaning protocols including cleaning restrooms throughout the day, including but not limited to; emptying trash, sanitizing and cleaning exhibits throughout the day, mopping floors
  • Encouraging and selling guest memberships
  • Conducting CMoR's Carousel (Central only)
  • Performing front desk admissions duties
  • Set up and break down of all birthday party rooms. Assisting birthday family throughout as needed (cross Training as a Party Programmer for qualified Associates). Weekend and occasional evening and holiday work required

Qualifications:

Experience working in Customer Service. Experience working with children is ideal. Candidate must be flexible with an open schedule.

To apply for this position, email your resume to jobs@c-mor.org with "Short Pump GSA - Your Name' or Chesterfield GSA - Your Name' in the subject line.
Minimum salary requirements must be included--listing salary history or a target range is also acceptable. Due to anticipated response, we regret that only those selected for an interview will be contacted.


Educator and Guest Experience Associate - Central, but will travel to all locations

Summary:

The Educator and Guest Experience Associate is responsible for delivering quality, educational, engaging programs on a variety of topics, and helping to explore the educational impact of exhibits to visitors directly. He/she is responsible for the quality of guest and school group experiences in and out of the museum through facilitation of floor programming, school field trips, and additional education activities at community events and offsite locations.

Duties:

  • Teaching field trip programs as scheduled. The set-up and clean-up, and movement of program bins, tables, and chairs;
  • Participating in special activities and other projects as needed;
  • Engaging with visitors in a welcoming, courteous, and professional manner;
  • Promoting Learning through Play through programming and visitor engagement;
  • Performing routine cleaning, restocking, and preparation of program materials within the Education department;
  • Traveling among all four museum locations as assigned;
  • Assisting with the development of field trip programs as well as adaptive programs for students with special needs;
  • Participating in public programs and special events as needed;
  • Participate in developing and scheduling educational floor activities and programs for both weekdays and weekend events;
  • Delivering training to GSAs and volunteers on facilitation of floor activities and strategies for communicating with children;
  • Assisting in the supervision of volunteers’ delivery of floor programming at all museum locations;
  • Other duties as assigned.

Competencies:

  • Flexibility and adaptability:  the ability to recognize when classes are not going as planned and adjusting teaching styles to fit the needs of the situation;
  • Outstanding customer service;
  • Ability to work with others with diverse backgrounds and education levels;
  • Comfortable, patient, and confident teaching children with special needs.

Knowledge, Skills and Abilities

  • A practical knowledge of teaching in a variety of modes and methods
  • Bachelor’s degree in education, or extensive work experience in the field of education
  • Familiarity with the elementary level of the Virginia SOL’s and Virginia Foundation Blocks for Early Learning

Physical Demands:

  • Sitting, for extended periods, occasional walking, standing, climbing and bending, stooping and lifting and moving up to 25 lbs;
  • Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus;
  • Ability to safely operate motor vehicle;
  • Ability to work in adverse outside conditions.

Advancement Coordinator

Summary:

The Advancement Coordinator is a full-time position that is responsible for preparing and implementing annual giving appeals/ mailings, email and social media campaigns, and stewardship campaigns. Ensuring maximum use of the museums databased system is central to this position. The coordinator organizes and ensures the smooth functioning of the day-to-day fundraising and advancement operations of the Children’s Museum of Richmond.

Duties:

  • Facilitates stewardship process (including drafting and mailing thank you letters), maintenance of records, and establishment and disclosure within IRS guidelines of donor benefits; maintains current recognition of donors in all CMoR publications and stewardship programs
    • Daily operational functions: manage donor database, keep accurate records and track development results in database, and development files
    • Maintain donor/ prospect database and generate donor prospect lists for various fundraising efforts and projects
    • Maintains good standing order with State Government agencies regarding charitable donations and gaming activities
    • Provides support for all fundraising events including solicitation and management of auction items, ticket sales, sponsor stewardship, and on-site support during events
    • Manage and generate content for social media platforms to include real time engagement and marketing of the museum’s Mission
    • Handles daily financial reporting of Development Office
      • Support of Major donor program: research donors and sponsors and identify prospects, assist with implementation of donor/sponsor cultivation plan, as required/requested
      • Other duties as assigned

Competencies:

  • Careful attention to detail/ high level of accuracy
  • Strong organization skills
  • Excellent written and oral communication skills
  • Outstanding customer service
  • Ability to multi-task and work independently in fast-paced environment
  • Commitment to high quality customer service

Knowledge, Skills and Abilities

  • Demonstrated ability to write clearly and persuasively
  • Demonstrated ability to speak clearly and persuasively
  • Excellent computer skills including knowledge Microsoft Office Suite, Versai Museum Software, Greater Giving, Social Media Management Platforms, Adobe InDesign

Physical Demands:

  • Sitting, for extended periods, occasional walking, standing, climbing and bending, stooping and lifting and moving up to 25 lbs.
  • Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus.
  • Ability to safely operate motor vehicles.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. 


Legendary Santa Staff - Central

Be part of the magic of Legendary Santa!  CMoR Central is now accepting applications for staff members supporting Legendary Santa.  Positions include:  Photographer and Cashier.

Major Job Responsibilities

  • Maintain a cheerful and pleasant demeanor with all guests
  • Remain knowledgeable of Legendary Santa events throughout the season
  • Greet guests and regulate flow of guests through Santa Land
  • Receive and process picture orders 
  • Must be flexible to work in various areas as needed 

Qualifications

  • Must be able to work in a fast-paced environment
  • Cashiers must have previous cash handling experience
  • Must be able to stand for long periods of time
  • Experience working with children preferred
  • Must be at least 18 years old

Hours/Schedule: Shifts vary between 7AM and 9PM from November 24 – December 24. Staff can expect to work 15-40 hours per week.  Staff must be available one shift the weekend of Nov. 18-19 and one night rehearsal Nov. 20-21.

Pay Rate: $9 per hour

To Apply: E-mail resume or letter of interest outlining your experience to jobs@c-mor.org with the subject line “Legendary Santa Staff – your first and last name”.  In the body of your email, please include your preferred position(s) - photographer or cashier. 

Due to the anticipated response, we regret that only candidates selected for an interview will be contacted. 


Legendary Santa Character - Central

We are looking for fun, energetic, and friendly staff to join our team in November and December to be a part of Richmond’s long-standing tradition of Legendary Santa!  The Legendary Santa experience relies on characters and staff members in Santa Land to ensure that the season is enjoyable for children and families.

Legendary Santa Characters must be able to work from November 24th- December 24th. Characters will need to be available for one training day the weekend of Nov. 18-19 and one night rehearsal Nov. 20-21.

Legendary Santa Characters: Snow Queen and Little Elf and Santa Ambassador.

All characters are responsible for making every child’s experience with Legendary Santa joyful and memorable.

Major Job Responsibilities:

  • Greet children and families in a pleasant manner
  • Maintain an excited and cheerful demeanor at all times
  • Must remain in character at all times
  • Must wear the character costume provided by the Children’s Museum of Richmond
    • Snow Queen Costume
    • Little Elf Costume
    • Must provide own costume accessories
      • Snow Queen Accessories
        • Tights/ pantyhose
        • Shoes (must be white or silver)
        • Appropriate undergarments
        • Jewelry
  • Little Elf Accessories
    • Green or Red Tights (must not be able to see through)
    • Appropriate undergarments
    • Snow Queen: Must be able to sit up straight for long periods of time
    • Little Elf: Must be able to sit up straight for long periods of time and go from sit to stand position frequently
    • Santa Ambassador:  Must be able to lead Christmas carols and stand for long periods of time

Qualifications/ Education

  • Acting experience strongly preferred
  • Experience working with children strongly preferred

Hours: Shifts available 7am-9pm. Shift times vary by week. (Characters can expect to work 15-40 hours per week.)

Pay Rate: $9-10 per hour depending on experience and ability

To Apply: Email resume (theatre resume preferred) and headshot to jobs@c-mor.org with the subject line “Application: Legendary Santa Snow Queen”, “Application: Legendary Santa Little Elf”, “Application:  Santa Ambassador”. In the body of the email please explain why you are the best person for the role you are applying to.

 

Due to the anticipated response, we regret that only candidates selected for an interview will be contacted.

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