Job Opportunities

The Children’s Museum of Richmond in Fredericksburg is seeking a Location Manager.  The Location Manager plays an important role in creating an environment of learning through play while engaging parents in the learning process.   Major responsibilities include creating a safe and welcoming setting that encourages exploration, creativity and hands-on learning for all visitors.  The Location Manager prepares the museum for visitors on a daily basis works closely with the Guest Services Operation Manager by providing information on all visitor satisfaction, marketing efforts, and opportunities to improve and exceed visitor expectations and sales.


  • Achieves budgeted goals for membership sales;
  • Monitors play guide and GSA budgeted hours;
  • Conducts daily staff meetings to provide pertinent information to working staff and volunteers;
  • Trains, schedules and manages play guides and GSAs.  Implements training programs and operations plans to ensure proper training;
  • Coordinates traffic flow, guest orientation and interface of all programs, services and special activities;
  • Fields and responds to customer service inquires and issues on an immediate basis with exemplary customer service;
  • Maintains safety, security and emergency policies and procedures; manages response to and documents any accidents;
  • Ensures adequate museum supplies;
  • Opens and closes museum during regular operating hours;
  • Coordinates implementation of all cash accounting procedures, reconciliation and daily receipts in accordance with Finance guidelines. 


  • Energized, enthusiastic, and focused on providing world-class customer service.
  • Ability to sell memberships and educate public on museum offerings.
  • Able to be flexible and patient.
  • Strong collaboration skills with peers, visitors, other staff, and volunteers.
  • Able to manage complexity in problem solving and arrive at appropriate solutions.
  • Ability to lead a team.

Knowledge, Skills and Abilities:

  • A Bachelor’s degree is preferred, preferably in a related field such as marketing, business or hospitality
  • 3 - 5 years management experience in retail or similar customer-facing role required.
  • Experience running a cash register.
  • Experience working with young children essential.
  • Understanding of facilitated educational experiences in an informal setting is helpful.

Physical Demands:

  • Sitting, standing and walking for extended periods, frequent climbing, bending, stooping and lifting and moving up to 35 lbs.
  • Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus.


All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

 This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to follow any other job-related instructions and perform other job-related duties.  This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

To apply for this position, email your resume to with "Fredericksburg Location Manager - Your Name" in the subject line.
Minimum salary requirements must be included--listing salary history or a target range is also acceptable. Due to anticipated response, we regret that only those selected for an interview will be contacted.

Guest Services Associate – Chesterfield, Short Pump & Fredericksburg locations

This part-time position is responsible for providing an enjoyable experience for guests in all areas of the museum. The ideal candidate must be outgoing and enthusiastic, and enjoy working with children and families. Customer service must be a priority. Major responsibilities include engaging and responding to guests and maintaining cleaning and safety protocols. Cross training in all public spaces and programs is required.

Specific duties include, but are not limited to:

  • Providing a point-of-contact for guests
  • Interacting with all visitors in a friendly, professional manner, with exemplary customer service delivery
  • Responding to guest questions, concerns, and comments
  • Dressing up as the CMOR Mascot, Seymour the Dinosaur and participate in dance parties, story times and parades
  • Facilitating activities for guest
  • Guest safety and security
  • Maintaining cleaning protocols including cleaning restrooms throughout the day, including but not limited to; emptying trash, sanitizing and cleaning exhibits throughout the day, mopping floors
  • Encouraging and selling guest memberships
  • Conducting CMoR's Carousel (Central only)
  • Performing front desk admissions duties
  • Set up and break down of all birthday party rooms. Assisting birthday family throughout as needed (cross Training as a Party Programmer for qualified Associates). Weekend and occasional evening and holiday work required


Experience working in Customer Service. Experience working with children is ideal. Candidate must be flexible with an open schedule.

To apply for this position, email your resume to with "Short Pump GSA - Your Name' or Chesterfield GSA - Your Name' in the subject line.
Minimum salary requirements must be included--listing salary history or a target range is also acceptable. Due to anticipated response, we regret that only those selected for an interview will be contacted.


© 2017 C-MOR, LLC. All Rights Reserved. Powered by STUDIO CENTER